Logistics
Our process takes full advantage of strategically located U.S. consolidation hubs, local delivery infrastructure and full visibility track & trace to deliver outstanding service to your customers. Orders are shipped from your distribution center to our Newark or Miami hubs where we prepare the export documentation and consolidate all packages by final destination. Order tracking is visible to customers immediately upon notification of your domestic courier’s inbound tracking number. This number travels with the package all the way to final delivery.
International shipments are handled by a network of reliable carriers that have committed to meeting our SLA, including covering the last mile and obtaining proof of delivery. BorderJump also provides complete reverse logistics, including duty draw back on returns where possible. As part of our logistics service, BorderJump performs address verification and confirms export compliance on all orders. Recipients are screened against numerous restricted parties lists and we constantly monitor product-level information to ensure that restricted and dual-use items are excluded from your global offerings. At your discretion, BorderJump can also exclude items that are restricted by distribution agreements with your suppliers.