Customer Experience
When selling internationally with BorderJump, the customer experience is always on your website. There are no redirects, Flash™ overlays or additional steps that can derail cart conversions. Buyers do not need a special shipping address, nor are they required to sign up for any additional service or complete a USPS 1583 to receive their orders. Instead, they shop, pay the guaranteed full landed cost in their local currency and receive their purchases in a matter of days.
Since BorderJump processes the international payments, full disclosure of BorderJump’s status as merchant of record must occur on the checkout page, but otherwise we remain invisible during the shopping experience. After the sale, BorderJump will provide customer service related to payments and shipping while you field product-specific questions, authorize returns and continue to build the relationship with your new international customers.